Frequently Asked Questions (FAQs) for Fancy Stationery Hub
updated on -07/06/2024
Welcome to the FAQ section of Fancy Stationery Hub! Here, we answer some of the most common questions about our products, ordering process, shipping, and more. If you have further inquiries, please don’t hesitate to reach out to us.
1. How do I place an order?
Answer: You can place an order by visiting our website at https://fancystationeryhub.com. Browse our products, add your desired items to the cart, and proceed to checkout. Follow the instructions to complete your order.
2. What payment methods are accepted?
Answer: We accept a variety of payment methods including major credit cards, debit cards, and online payment systems. All payments are securely processed for your safety.
3. Can I change or cancel my order?
Answer: Orders can be changed or cancelled if they have not yet been shipped. Please contact us immediately if you need to make changes to your order.
4. How can I track my order?
Answer: Once your order is shipped, you will receive a tracking number via email. You can use this number on our website to track the status of your delivery.
5. What is your return policy?
Answer: We accept returns within 30 days of purchase for most items, provided they are returned in unused, original condition. Some exclusions may apply, so please review our return policy on our website.
6. Do you offer international shipping?
Answer: Currently, we only ship within India. We are looking to expand our shipping options in the future.
7. How long will it take to receive my order?
Answer: Delivery times vary depending on your location and the shipping method chosen at checkout. Typically, standard shipping takes 3-5 business days.
8. Are there any shipping fees?
Answer: Shipping fees depend on the size of your order and the shipping method selected. You can view the estimated shipping cost at checkout before finalizing your order.
9. How do I contact customer service?
Answer: For any queries or assistance, you can contact our customer service team via email at info@fancystationeryhub.com or call us at +91 85860-37470.
10. Is my personal information secure?
Answer: Yes, we prioritize your privacy and security. Our website uses SSL encryption to protect your personal and payment information.
We hope these FAQs have been helpful. For more information or additional questions, please visit our website or contact our support team. Thank you for choosing Fancy Stationery Hub!